With all of this talk about Difficult Talks, what is the goal of one? Under what circumstances would you need to have one? Sometimes it is easy to see and understand why you should have one. Other times, it is not as cut-and-dried.
The ultimate goal of a Difficult Talk is a conversation.
“oral exchange of sentiments, observations, opinions, or ideas”
That’s the definition of a conversation. But a conversation is not as simple as that. It takes practice. It takes patience. It takes thinking through your goals and must-haves from the conversation.
The goal of a Difficult Talk must be clear communication that ends with commitments and a win-win solution.
And what happens when you actually execute a Difficult Talk in the proper way?
Ideally, both parties, not just you, will feel more empowered.
- Both parties discover that they can make a difference.
- Both parties will respect that you have the courage to address a tough-talk situation.
By having a Difficult Talk, you will make your world better.